From Photo to Fix

See exactly how Mr.GC connects you with the right contractor in minutes — from your first photo to a completed, rated job.

Customer Journey

1

Upload Photos

Snap a few photos of the issue — a leaky faucet, cracked wall, or faulty outlet. Our app guides you on what to capture for the best results.

Upload Photos
2

AI Analysis

Claude Vision analyzes your photos instantly, identifying the trade needed (plumbing, electrical, HVAC), severity level, and estimated cost range — no guesswork involved.

AI Analysis
3

Choose a Pro

See a curated list of licensed, verified NYC contractors matched to your specific repair. Compare ratings, hourly rates, tier levels, and past reviews.

Choose a Pro
4

Select & Pay

Choose your contractor and authorize a secure Stripe payment hold. You're only charged for actual hours worked — funds stay in escrow until the job is confirmed.

Select & Pay
5

OTP Verify

When your contractor arrives, share a 4-digit OTP code to verify they're physically on site. This starts the live work timer and protects both parties.

OTP Verify
6

Complete & Rate

Both you and the contractor confirm completion. Rate across 5 dimensions — professionalism, punctuality, communication, cleanliness, and value. Payment settles automatically.

Complete & Rate

Contractor Journey

1

Sign Up

Create your free account and submit your NYC contractor license. Our system auto-verifies against DOB, ECB, and DEP databases.

Sign Up
2

Complete Profile

Set your hourly rate, service area, trade specialties, and availability. Upload photos of past work to build trust with customers.

Complete Profile
3

Receive Jobs

Get matched with customers based on your trade, location, rating, and tier. AI prep guides tell you what materials and tools to bring before you arrive.

Receive Jobs
4

Work & Timer

Arrive on site, receive the OTP from the customer, and start the live timer. Work at your pace — the customer sees real-time progress.

Work & Timer
5

Get Paid

Once both parties confirm completion, payment is released instantly via Stripe Connect direct deposit. No invoicing, no chasing payments, no waiting.

Get Paid

Ready to Try?

Join thousands of NYC homeowners who have simplified their home repairs with Mr.GC.